ASCOM OFFICE 35 User's Guide

ascom Ascotel Office 35IPUser's GuideAscotel IntelliGate Telecommunication Systems

Dialling and Phoning 10Using Your Phone in Open Listening ModeYou want other people in the room to be able to listen in to the call.The open listening

Using the Display and Operating Elements11Using the Di splay and Operating ElementsDisplayAbbreviationsDepending on the display space available, cer

Using the Display and Operating Elements 12KeysPressing a KeyDepending on the situation and operating mode, a key may have various functions. The func

Using the Display and Operating Elements13InputEnters digitsThe digit keys are used to enter the digits 0 to 9.Entering Letters and Special Character

Using the Display and Operating Elements 14Switching between Upper and Lower Case You want to switch between upper and lower case while making an inpu

Using the Display and Operating Elements15Menu-Guided NavigationUndoing ActionsYou can undo the last action without saving it by pressing the END key

Using Added Features to Make Efficient Phone Calls 16Using Added Featur es to Make Efficient Ph one CallsThe following sections explain the supplement

Using Added Features to Make Efficient Phone Calls17Dialling by NameYou want to make a call by entering a name.The dialling-by-name function is provi

Using Added Features to Make Efficient Phone Calls 18Dialling with the Alpha keyboardYou have connected an Alpha keyboard to your phone and want to ma

Using Added Features to Make Efficient Phone Calls19Dialling from the Call List of Answered Calls You want to call back someone whose call you answe

Operating and Display Elements 2Operati ng and Display Eleme nts Some systems or system versions do not support all the features. The corresponding te

Using Added Features to Make Efficient Phone Calls 20Requesting a CallbackYou want to talk to a certain person. The person is busy or does not answer.

Using Added Features to Make Efficient Phone Calls21Starting an AnnouncementYou want to address internal subscribers directly via their loudspeaker –

Using Added Features to Make Efficient Phone Calls 22You Want to Use Functions while in a CallThis section explains the different options provided by

Using Added Features to Make Efficient Phone Calls23Parking a Call PartnerYou want to put your call partner on hold without using a phone channel as

Using Added Features to Make Efficient Phone Calls 24You Are Away from Your DeskThis section explains the different options provided by your phone whe

Using Added Features to Make Efficient Phone Calls25Forwarding a Call You want to leave your desk. Calls for you are to be forwarded to a different

Using Added Features to Make Efficient Phone Calls 26Forwarding a Call on No Reply You want calls that you receive on your phone to be forwarded to a

Using Added Features to Make Efficient Phone Calls27Leaving a MessageYou cannot be reached on your phone. You want any internal subscriber who calls

Using Added Features to Make Efficient Phone Calls 28Locking Your Phone You need to leave your desk and want to ensure that no-one can alter your phon

Using Added Features to Make Efficient Phone Calls29Unlocking Your Phone You want to unlock your phone.You can use the code to unlock your phone. If

Operating and Display Elements31 Display • top: Information• bottom: Foxkey functions, symbols2 Foxkey Multifunction key:• press briefly: Activates a

Using Added Features to Make Efficient Phone Calls 30Calling a Team PartnerYou want to call a team partner as quickly as possible.Requirement: You hav

Using Added Features to Make Efficient Phone Calls31You Want to Use Your Phone Efficiently in Special SituationsThis section explains the different o

Using Added Features to Make Efficient Phone Calls 32Send Text MessagesYou are unable to reach an internal subscriber and thus want to leave a message

Using Added Features to Make Efficient Phone Calls33Read Text MessagesYour display shows "New message received" or "Other message rece

Using Added Features to Make Efficient Phone Calls 34Picking Up a Call You hear a phone ringing in your vicinity and want to pick up the call. With th

Using Added Features to Make Efficient Phone Calls35Making a call on a third-party phoneYou want to make a call on a third-party phone using your per

Using Added Features to Make Efficient Phone Calls 36Paging an Internal Subscriber You are unable to reach an internal subscriber and thus want to pa

Using Added Features to Make Efficient Phone Calls37Answering a General BellVia the general bell, you hear either your personal ringing pattern or th

Using Added Features to Make Efficient Phone Calls 38Tracing Malicious Calls Your are being threatened or molested by a call. You want to identify th

Using Added Features to Make Efficient Phone Calls39Answering a Call on a Line KeyYou are called on one or more Line keys. The LEDs next to the Line

Operating and Display Elements 4Displaysymbols4 vScrolls up (figure indicates entry number)4 VScrolls down (figure indicates entry number)MMicrophone

Using Added Features to Make Efficient Phone Calls 40Switching active lines You are in a call and want to answer a call on another Line key or make a

Personalizing Your Phone41Personalizing You r Phone Basic SettingsThis section explains how to adapt the phone's basic settings to suit your per

Personalizing Your Phone 42Selecting the LanguageThe display text is not in the language you want.You can select a different language in the configura

Personalizing Your Phone43To activate headset operationYou wish to use a headset with your phone.A headset can be connected instead of or in parallel

Personalizing Your Phone 44Changing the CodeYou want to change the code used for locking / unlocking your phone (see "Locking your phone" an

Personalizing Your Phone45Entering the Display Text for the Idle StateYou want to change the text displayed by your phone in the idle state.Instead o

Personalizing Your Phone 46Protect against Intrusion / Announcements You want to protect against intrusion or announcements.You can use the configura

Personalizing Your Phone47Setting the Ringing PropertiesThis section explains how to set your phone's ringing tone properties.Setting the Ringin

Personalizing Your Phone 48Phone Book Management This section explains how to enter a subscriber into the phone book and how to edit or delete a phone

Personalizing Your Phone49Editing a Phone Book EntryYou want to edit a phone number stored on your phone.You can only edit the entries for your own p

Contents5ContentsOperating and Display Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Personalizing Your Phone 50Configuring KeysThis section explains how to assign phone numbers and functions to a configurable key.There are two differe

Personalizing Your Phone51Storing a Function under a Key – Function KeyYou want to retrieve a frequently used function - for example "call forwa

Personalizing Your Phone 52Storing a Team Partner under a Key – Team KeyYou and your team partners want to be permanently available as a team. You wan

Personalizing Your Phone53Clearing a KeyYou want to clear the assignment made to a configurable key.The function "Delete key" is available

Personalizing Your Phone 54Configuring Line KeysThis section explains how to adapt your Line key settings to suit your personal requirements.Note: You

Personalizing Your Phone55Formulating FunctionsThis section explains how to activate an individual function, for example call forwarding unconditiona

Personalizing Your Phone 56Function CommandsYou can use function commands to define a function to suit your personal requirements. A function can cons

Alpha Keyboard and Expansion Keypad57Alpha Ke yboard and Ex pansion KeypadAlpha keyboardThe alpha keyboard can be used for the following purposes:• F

Alpha Keyboard and Expansion Keypad 58Expansion keypadYou can use the 10 keys including the LEDs on the expansion keypad as well as the configurable k

Installation and First-Time Operation59Installation and First-Time Operation Putting Your Phone into OperationNote: Plug designs vary from country to

6Options Equipment Provided Equipm ent ProvidedTelephone HandsetPlug-in power adapter Handset cordQuick User's Guide and safety information63.304

Installation and First-Time Operation 60Labelling Configurable KeysThe last page of the Operating Instructions contains labels for the configurable ke

Installation and First-Time Operation61Connecting thealpha keyboardYou can also connect an alpha keyboard to your phone. The alpha keyboard simplifie

Troubleshooting 62Troublesho otingYour call partner cannot hear you or you cannot hear your call partnerMake sure the handset cord is correctly plugge

*/# Procedures63*/# ProceduresFunctions that are not available via the menu can be activated using */# procedures. You can either type in a */# proc

*/# Procedures 64Call waiting• Activate• Protect against• Allow to own set*43*04#04XXClear callback #37Controlling Relays• Activate• Deactivate*75<

*/# Procedures65Log into / out of user groupUser group (UG)• Log into all user groups• Log out of all user groups• Log into a particular user group•

System and Software-Related Functions 66System and Softwar e-Relat ed Functio nsYou want to activate a feature described in these Instructions but the

Menu Overview67Menu O verviewPress the Menu keyPhone bookSearchAllAbbr. DiallingInternalPrivateModify (Private)New entryNumberNameView0...29ModifyNum

Menu Overview 68Relay2Relay3Courtesy groupGroup1BarringIntrus. barredAnnouncement barredRemote MaintenanceOnOnly OnceACDLogin/logoutPauseWrap up timeU

Index69Index%, *,+...*/# Procedures ...

Safety and Liability7Safety an d Liability Safety InformationFailure to observe this information can be hazardous and infringe existing laws. Please

Index 70Correcting your Input ...

Index71HHands-free operation ...4, 10, 45Ho

Index 72PPage ...

Index73Switching active lines ...

eud-0061_en/1.0Konformitätserklärun gWe, Ascom Enterprise Communications AG, declare with full responsibility that the product complies with the provi

Dialling and Phoning 8Dialling a nd Phoning You Receive a CallThis section explains the procedure for answering a call.Answering a Call Your phone is

Dialling and Phoning9You Want to Make a CallThis section explains the different ways you can make a call with your phone.Dialling with the Phone Numb