ASCOM 21 User Manual

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Summary of Contents

Page 1 - User Manual

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset

Page 2 - Contents

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset3Battery pack chargerLeather caseBelt Clip hinge-type swivel-typeSecurity cor

Page 3

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset93A.5.5 Remove a HeadsetTo remove a Bluetooth Headset enter in the handset menu,

Page 4

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset94A.9 Transfer a callA.9.1 Transfer a Call to the handsetTo transfer a call to the

Page 5

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset95A.14 TroubleshootingProblem Reason SolutionNo headset found Headset is turned off

Page 6

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset96Appendix B: Bluetooth Barcode ReaderB.1 IntroductionIf the handset’s hardware sup

Page 7

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset976 When barcode reader is found, press "Pair".7 If needed, enter PIN cod

Page 8 - 1 Introduction

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset981 Press the button1 of the barcode reader to scan a barcode. The barcode reader m

Page 9 - Functions

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset99B.9 TroubleshootingProblem Reason SolutionNo barcode reader found Barcode reader

Page 10 - Accessories

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset100

Page 11 - 2 Descriptions

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset101Index AAntenna ...

Page 12

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset42 Descriptions123456789101112131415161718Figure 1. Description of the Handset d62.

Page 13 - 2.2 Chargers

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset52.1 The Ascom d62 DECT HandsetIMPORTANT: The handset may retain small metal object

Page 14

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset6The battery is fully charged within four hours. See 15.1.2 Charge the Battery on p

Page 15

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset72.3 Icons and Text in the DisplayAll functions and settings available to the user

Page 16

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset8Icons“Signal strength” icon is visible in the upper left corner. The staples shown

Page 17

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset9"New colored message" icon indicates that a new coloured text message(s)

Page 18 - 2.4 Keys and Buttons

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset10* System dependent."PDM/Device Manager communication" icon is visible w

Page 19 - 2.5 Alphanumeric Keys

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset112.4 Keys and Buttons2.4.1 Off-hook keyThis key is used for connecting calls. One

Page 20 - 2.6 Accessories

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset12The three Soft keys are located just beneath the display and the functions of eac

Page 21 - 3 Menu Tree

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT HandsetContents1 Introduction...

Page 22 - 3.2 Contacts

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset13• A long press on the * - key changes the tone sender on.Tone sender on is indic

Page 23 - 3.5 Services

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset143 Menu Tree3.1 Calls • Vacation• Trip• Absence 1• Absence 4• Absence 3• Absence 2

Page 24 - 3.6 Shortcuts

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset153.2 Contacts • Call contact ——>• Add contact• Edit contact• Central phonebook*

Page 25 - 3.7 Connections

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset163.4 Messaging1 Figure 1. • Delete• Forward• Call sender• Call no. in text*• Save

Page 26 - 3.8 Settings

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset173.6 Shortcuts Soft Keys --->Hot Key --->

Page 27 - 3.9 In Call

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset183.7 Connections • Bluetooth*• Enable / Disable• Headset• Add new—>• Headset>

Page 28 - 4 Basic Operation

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset193.8 Settings On On except calls O Auto phone lock Hook-o On O On in charger

Page 29

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset203.9 In CallThe In Call menu displays a list of functions that can be accessed dur

Page 30

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset214 Basic Operation4.1 Switch the Handset On and OffSwitch on the HandsetPress and

Page 31 - 5 Calling

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset224.3 Turn the Audible Signal On/OffNote: If handset restrictions are enabled, you

Page 32 - 5.3 Outgoing Call

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset3.10 Customizing the Menu Tree ...

Page 33 - 5.4 During a Call

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset23NOTE: If configured in the PDM/Device Manager, an emergency call can be made whil

Page 34

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset245 Calling5.1 Open the Call List1 Press "Menu’,2 Select "Calls" . 3

Page 35

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset255.3 Outgoing Call5.3.1 Pre-DialEnter the number and press to get the line. The nu

Page 36

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset267 Select "Call sender".5.3.7 Dial a Number from Contacts1 Open the menu

Page 37

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset275.4.2 Open Contacts during the Call1 Press the soft key "More" during t

Page 38 - 5.7 Emergency Calls

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset28When the keypad is locked, the volume buttons and the mute button can be pressed

Page 39 - 6 Messaging

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset295.4.11 Transfer to New CallAn ongoing call can be transferred to a new number. Wh

Page 40

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset305.4.15 Answering Call WaitingDepending on system setup and configuration, this fe

Page 41

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset315.4.18 Send DataUser entered data can be sent from the handset by pressing a pre-

Page 42

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset326 Messaging6.1 Mini MessagingNOTE: This feature is applicable for d62 Talker only

Page 43

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset5.4.15 Answering Call Waiting ...

Page 44 - 6.7 Interactive Messaging

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset333 Select stored message from the list.4 Press "View" to read the messag

Page 45 - Options Delete Close

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset346.3.6 Call a Number Included in a MessageIf the sender has written a number in th

Page 46 - View Back

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset35The Templates MenuTo access a template and use it in one of the ways described ab

Page 47

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset366.3.11 Send to Another Destination1 Enter “Messaging” menu, see 3.4 Messaging on

Page 48 - 6.15 Voicemail

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset37The messages that are not closed are put last in the message queue and remain in

Page 49

Conference this evening!Will you be there?“Fred Smith” <[email protected] 2007-04-20 5:44pmOptions Delete Close Opti

Page 50 - 7 Alarm Operation

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset39read message, in the message inbox (left in the figure). The messages are indicat

Page 51

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset406.12 Calling while Reading a Text MessageA user can make a call while reading a t

Page 52 - 8 Menu Operation

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset41Redisplay the Message and Terminate the Call1Press . The call is terminated and t

Page 53

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset426.15.2 Check the Voicemail inboxThe voicemail is indicated by a "Voicemail m

Page 54

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset6.15.1 Receive a Voicemail ...

Page 55

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset437 Alarm OperationNote: The following system dependent features are applicable for

Page 56 - 8.2 Calls

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset44• Normal modeSee the Configuration Manual for the Ascom d62 DECT Handset for more

Page 57

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset458 Menu Operation13:00MessagingSelect BackConnectionsServicesProfilesContactsSetti

Page 58

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset46Tip: The headset button can be configured with a specific function, such as post-

Page 59 - Accept Reject

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset47• The IP-DECT system is configured for Easy Registration, see the corresponding I

Page 60 - Call Close

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset482 Select in the menu.3 Select "System".4 Select "Unsubscribe"

Page 61

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset493 Select one of the following:• No action - no action is performed when handset i

Page 62

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset50NOTE: The handset can also be prevented from storing calls in the call list1. Thi

Page 63 - 8.3 Shortcuts

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset51When a missed call dialog window is shown, the user can view the missed calls by

Page 64 - 8.4 Services

12:34Accept Reject010Fire alert inbuilding A...TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset52Figure 9. Incoming Invitation Rece

Page 65 - 8.5 Messaging

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset8.5.4 Sent Messages ...

Page 66

12:34Accept Reject010Fire alert inbuilding A...TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset53Figure 10. Incoming Invitation Rec

Page 67

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset54If the user rejects the invitation, it can be re-joined later on, see 8.2.8 Re-jo

Page 68 - 8.6 Profiles

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset55Absence HandlingThe reason for being absent and the return time can be specified

Page 69 - 8.7 Contacts

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset56Divert Calls When Busy1 Select "When busy".2 Select "Activate"

Page 70

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset578.3.3 Define Navigation Key1 Select "Navigation keys".2 Select "Up

Page 71 - 8.8 Settings

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset588.4.2 Edit Services1 Mark a service by using the and on the navigation key.2 P

Page 72

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset592 Select "Delete".3 Select "Yes" to delete the message.Forwar

Page 73

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset604 Press "Send".8.5.3 Unsent Messages1 Select "Unsent" to view

Page 74

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset618.6 ProfilesAn own profile can be set up for incoming calls, message alerts, mess

Page 75

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset622 Select in the menu.3 Select profile from list.When a profile is activated, th

Page 76

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset15.2.2 Easy Replacement Procedure ...

Page 77

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset638.7.1 Call Contact1 Select "Call contact".2 Select contact from the lis

Page 78 - Enter number:

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset644 Press "Save".8.7.4 Set Ring Signal for a ContactA specific ring signa

Page 79 - Select Save Back

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset658.8.1 Sound and Alert SettingsAdjust the Ring Volume1 Select "Sound & Al

Page 80 - 11 Advanced Functions

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset66Set the Key SoundThis means that every time a key is used, the handset gives a sm

Page 81 - System A

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset67Deactivate the Automatic Key Lock1 Select “Locks”. The "Locks" menu is

Page 82

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset682 Select “Phone lock”.3 Select “Auto phone lock”.4 Select "Off".5Enter

Page 83

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset694Press "OK".5Press "Back"8.8.5 Time and Date SettingsThe time

Page 84

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset70Answering KeyThe answering key is by default set to Hook-off.1 Select "Answ

Page 85

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset719 Procedure CallWhen configuring the functions Call services1, In Call menu1, Con

Page 86 - 14 Operation Notice

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset72see the Configuration Manual, Ascom d62 DECT Handset, TD 92639EN. When the system

Page 87 - 15 Maintenance

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset11 IntroductionThis document describes features and settings available for the d62

Page 88

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset7311 Advanced Functions11.1 Admin MenuThe handset has a hidden menu for system admi

Page 89

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset7412 System Handling12.1 Software Upgrade and Additional FeaturesSoftware and param

Page 90

13:032013-02-07 System AOKHarald Handset is Updated.TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset75Figure 15. Update Completed w

Page 91 - Figure 4

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset76Unable to switch off handset by long pressing the On-hook key.Handset, with In Ch

Page 92

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset77Error or Warning MessagesDisplay shows Probable cause Action or commentNo access

Page 93 - 16 Related Documents

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset78LED Error IndicationsSee also chapter LED Indications during Easy Replacement on

Page 94 - 17 Document History

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset7914 Operation Notice14.1 Accessibility and Voice QualityThe base network is not al

Page 95

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset8015 Maintenance15.1 Maintenance of Batteries15.1.1 Battery WarningsThe "Low b

Page 96

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset81Figure 16. Easy replaceable battery, unlock the lid and remove the battery. 15.2

Page 97

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset8215.2.2 Easy Replacement ProcedureDuring the Easy Replacement procedure, the LEDs

Page 98 - Appendix A: Bluetooth Headset

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset2Voicemail access x x xVibrator x x xHeadset connector x x xMicrophone on/off durin

Page 99 - A.5 Operation

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset83LED Indications during Easy ReplacementThe following table shows the LED indicati

Page 100 - A.8 Messaging

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset8415.3 Attach the Hinge-type ClipAttach the hinge-type belt clip as described in th

Page 101 - A.12 Operation Notice

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset8515.5 Attach Cover for No ClipAttach the enclosed cover as described in the illust

Page 102 - A.14 Troubleshooting

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset8616 Related DocumentsConfiguration Manual, Ascom d62 DECT Handset TD 92639ENFuncti

Page 103 - B.4 Operation

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset8717 Document HistoryVersion Date DescriptionA 02 February 2009 First released vers

Page 104 - B.5 Barcode Reader Operation

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset88H 12 December 2012 8.7 Contacts on page 62, 5.3.8 Dial a Name from the Central Ph

Page 105 - B.7 Operation Notice

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset89I 30 April 2013 Added 6.12 Calling while Reading a Text Message on page 40.Added

Page 106 - B.9 Troubleshooting

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset90J 31 October 2013 The following sections have been updated to reflect the five em

Page 107 - Ascom d62 DECT Handset

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset91Appendix A: Bluetooth HeadsetA.1 IntroductionBluetooth technology replaces the co

Page 108

TD 92477EN31 October 2013 / Ver. JUser ManualAscom d62 DECT Handset92A.4 HeadsetsA number of Bluetooth headsets for different work situations have bee

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